Privacy Policy

What we collect

Contact details you provide when enquiring or ordering: name, company, email, phone, delivery address and postcode, and the content of your enquiry. If you order, we also hold the invoice and payment records required by law.

Our website records standard server information such as pages requested and approximate location derived from IP address.

Why we collect it

To quote, fulfil and deliver your order; to arrange freight; to provide hire and modification services; to meet accounting and record-keeping obligations; and to answer enquiries.

We do not sell personal information. We do not use it for third-party advertising.

Who we share it with

Only the parties needed to complete the job: freight and crane providers (delivery address and contact), and our accounting and email providers. We may disclose information where required by law.

Storage and retention

Records are held in Australia and with reputable service providers. Order and invoice records are retained for the period required by Australian tax law, generally five years.

Your rights

You may request access to the personal information we hold about you, ask for corrections, or ask for your details to be removed where there is no legal reason to retain them. Email support@seawaycontainer.com.

If you believe your privacy has been mishandled, contact us first. If the matter is not resolved, you may contact the Office of the Australian Information Commissioner.

Questions about this policy: support@seawaycontainer.com.

Questions about this page: support@seawaycontainer.com.